Product sales and manufacturing policy

Remember: At the time of your purchase, the product has not yet been manufactured, and therefore, it is necessary to wait for the production time before it is ready for shipping or collection.

Welcome to Minimaall Petit, where we pride ourselves on offering you a wide range of high quality furniture and toys for your children. We want you to have a satisfactory shopping experience and be informed about our production and shipping process. Please read our sales and production policy carefully to get a complete understanding.

  1. Purchasing process:
  • To purchase our products, visit our website at Minimaallpetit.com.
  • Explore our catalog to find the product you want. Each product includes details on the estimated production time.
  1. Payment methods:
  • We accept various payment methods for your convenience: Payment with credit or debit card through Tilopay. Wire transfer. Payment through Sinpe Móvil.
  1. Production time:
  • Once your payment has been confirmed, the production process of your product will begin.
  • Production time varies depending on the product and is detailed on the page corresponding to each item, or on our " Product Manufacturing Time Policy " page located in the menu at the bottom of the page.
  1. Product Ready Notification:
  • Once your product is ready, we will notify you via email or message.
  • If you chose the pickup option, we will inform you about the availability of the product for pickup at our specified times.
  1. Shipment:
  • The products are sent through the Costa Rica Post Office. The shipping period will begin to count once we notify you that your product has been prepared and is ready for shipment. Shipping time will be adjusted according to the estimate provided at the time of your purchase.
  1. Return policy:
  • If a product does not meet your expectations, we accept returns within a maximum period of 30 calendar days from the shipping date of your purchase. You must notify us of the return through returns@minimaallpetit.com , including the invoice number, the reason for the return and, if applicable, the return tracking number.
  • Remember that we do not refund money, we only exchange products.
  1. Important considerations:
  • Please note that at the time of your purchase, the product has not yet been manufactured, and you will have to wait for production time before it is ready for shipping or collection.
  • Each product has a specific production time, detailed on the corresponding item page and in the "Production times for each product" section on our website.
  1. Jurisdiction and Applicable Legislation:
  • Any dispute or conflict related to our sales and products will be governed and interpreted in accordance with the laws of the Republic of Costa Rica.
  • Both Minimaall Petit and you accept the exclusive jurisdiction of the Republic of Costa Rica.

Thank you for choosing Minimaall Petit. We are committed to providing you with exceptional products and a satisfactory shopping experience. If you have any questions or need additional assistance, please do not hesitate to contact us. We hope you enjoy shopping with us!